GapSight: What Reviews Don’t Say

Sobre

GapSight is different because it doesn’t just show what users say — it reveals what they *don’t* say. Most review tools stop at ratings and sentiment. GapSight goes deeper by finding missing feedback, hidden frustrations, and unmet expectations inside reviews. Instead of just “good or bad,” it shows: --> what users expected but didn’t get --> what keeps coming up indirectly in complaints --> what product gaps are stopping satisfaction